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Services/Mobile Clinic / Home Visits / Aged Care / NDIS
Mobile Clinic / Home Visits / Aged Care / NDIS

Cornerstone Medical Group extends its non-surgical, evidence-based spine and joint care beyond the clinic walls — bringing professional allied health services directly to patients in their homes and community settings.

Overview

Community & Home-Based Care

Our home visit and funded care services are designed for patients who face barriers to attending a clinic — whether due to mobility limitations, complex health conditions, frailty, disability, or post-surgical recovery. We believe that access to high-quality musculoskeletal care should not depend on a patient’s ability to travel.

Cornerstone is excited to provide services under a range of government-funded programs, including the National Disability Insurance Scheme (NDIS), the Support at Home Program, and the Commonwealth Home Support Programme (CHSP). We also offer private home visits for patients outside these programs.


Home Visits

What Are Home Visits?

A home visit brings your Cornerstone chiropractor or allied health practitioner directly to your place of residence — whether that’s a private home, retirement village, residential aged care facility, or supported living arrangement.

Home visits offer everything a clinic appointment does: a thorough assessment, hands-on treatment, exercise guidance, and care coordination — delivered in the environment where you actually live and move.

Who Benefits Most?

Home visits are particularly well-suited to:

  • Older adults with reduced mobility or transport limitations
  • Patients recovering from surgery, hospitalisation, or acute illness
  • People with progressive neurological or musculoskeletal conditions
  • Patients with complex care needs requiring a familiar, low-stress environment
  • Carers who cannot easily leave the home to attend appointments
  • Post-discharge patients requiring continuity of care during recovery

What Can Be Treated at Home?

Our practitioners are equipped to deliver a broad range of services in the home setting, including:

  • Assessment and management of back pain, neck pain, and joint pain
  • Falls risk assessment and prevention strategies
  • Functional movement and mobility assessment
  • Postural correction and seating assessment
  • Home exercise program design and instruction
  • Soft tissue therapy and manual techniques
  • Coordination with GPs, specialists, and care coordinators

Practical Details

Home visits are scheduled in advance and typically run 45–60 minutes for an initial assessment and 30–45 minutes for follow-up appointments. A travel fee may apply depending on location. Our practitioners carry all necessary equipment and can treat patients who are bed-bound, wheelchair-dependent, or have limited floor mobility.


NDIS — National Disability Insurance Scheme

About the NDIS

The National Disability Insurance Scheme funds reasonable and necessary supports for Australians under 65 living with a permanent and significant disability. Chiropractic and allied health services are fundable under the NDIS where they are included in a participant’s approved plan and linked to their disability-related support needs.

How Cornerstone Supports NDIS Participants

Cornerstone provides a range of services including Physiotherapy, Chiropractic and other musculoskeletal services to NDIS participants. We work closely with your care coordinator and plan managers to coordinator our Home Visit sessions.

Our services are delivered in-clinic or in the home, depending on the participant’s needs and plan.

Relevant NDIS support categories include:

  • Improved Daily Living (CB Daily Activity) — therapeutic supports including assessment, treatment, and functional capacity evaluation
  • Improved Health and Wellbeing — where musculoskeletal care is identified as supporting the participant’s functional goals
  • Assistive Technology — assessment and prescription of orthotic supports (including knee bracing) where clinically indicated

What We Can Provide Under NDIS

  • Initial functional capacity assessment and clinical report
  • Ongoing chiropractic and/or physiotherapy treatment linked to NDIS goals
  • Home exercise program development and review
  • Orthopaedic bracing assessment and fitting (e.g. Össur Unloader X, Bauerfeind supports)
  • Written reports for plan reviews, support coordinator briefings, and allied health assessments
  • Collaboration with support coordinators, and the participant’s broader care team

Referral & Plan Management

Cornerstone works with plan-managed and self-managed NDIS participants. We are happy to liaise directly with support coordinators to streamline onboarding and service delivery.


Support at Home Program

What Is Support at Home?

The Support at Home Program is the Australian Government’s reformed aged care program, replacing the previous Home Care Packages (HCP) system from 1 July 2025. It is designed to help older Australians remain living independently at home for longer by funding a range of health, personal, and practical supports tailored to individual needs.

Chiropractic and Physiotherapy services are recognised allied health supports under the Support at Home Program where they contribute to maintaining or improving a participant’s functional independence, mobility, and quality of life.

How Cornerstone Supports Support at Home Participants

Our practitioners work with Support at Home participants to address the musculoskeletal factors that most commonly affect independence in older adults — including back pain, joint stiffness, balance impairment, and mobility decline.

Services we provide under Support at Home include:

  • Clinical assessment of pain, mobility, and functional capacity
  • Hands-on treatment for spine and joint conditions
  • Falls prevention assessment and exercise prescription
  • Home exercise program design tailored to the participant’s ability and goals
  • Postural and seating assessment
  • Orthotic assessment and fitting
  • Coordination with the participant’s care manager and GP

Medicare — MBS Item 10964

Where a Support at Home participant also has a Chronic Disease Management (CDM) plan prepared by their GP — including a Team Care Arrangement (TCA) — they may be eligible for Medicare rebates under MBS Item 10964 for allied health services. This can provide up to 5 Medicare-subsidised visits per calendar year, reducing out-of-pocket costs for eligible participants.

Cornerstone can liaise with the participant’s GP practice to confirm CDM plan status and coordinate claiming where applicable.

Referral Process

Referrals can be made by:

  • The participant’s aged care case manager or care coordinator
  • The participant’s GP or specialist
  • The participant or their family directly

We recommend contacting our team with the participant’s Support at Home approval details so we can confirm service eligibility, availability, and any applicable fees or subsidies before the first appointment.


Commonwealth Home Support Programme (CHSP)

What Is the CHSP?

The Commonwealth Home Support Programme is an entry-level government-funded program providing basic support services to older Australians (generally 65 years and over, or 50 and over for Aboriginal and Torres Strait Islander people) who need some assistance to live independently at home. The CHSP is assessed and coordinated through My Aged Care.

Allied health and therapy services — including chiropractic and physiotherapy— are available under the CHSP where they support the older person’s ability to remain at home and maintain functional independence.

CHSP Allied Health & Therapy Services

Under the CHSP, Cornerstone can deliver services in the following categories:

  • Allied Health — assessment and treatment of musculoskeletal conditions contributing to pain, reduced mobility, or falls risk
  • Physiotherapy / Chiropractic — hands-on management of spine and joint conditions
  • Home Exercises (where applicable) — functional exercise programming for older adults with complex conditions
  • Assistive Technology & Equipment Support — assessment for aids, equipment, or orthotic supports

Services are typically co-contributed — meaning the client pays a small contribution toward the cost of the service, with the government subsidising the remainder. Contribution amounts are determined at the My Aged Care assessment level.

Who Is Eligible?

To access CHSP-funded services through Cornerstone, a person must:

  1. Be assessed as eligible through My Aged Care (call 1800 200 422 or visit myagedcare.gov.au)
  2. Have allied health or therapy services included in their approved CHSP service plan
  3. Be referred to Cornerstone by their CHSP coordinator or case manager

We accept referrals directly from My Aged Care coordinators.

Working With Us — For Coordinators & Referrers

Cornerstone Medical Group welcomes referrals from:

  • NDIS support coordinators and local area coordinators (LACs)
  • Aged care case managers and care coordinators
  • My Aged Care regional assessment services
  • GPs, specialists, and hospital discharge teams
  • Residential aged care facilities

We aim to make the referral and onboarding process as straightforward as possible. Our team can provide:

  • Clinical reports and progress notes for plan reviews and GP correspondence
  • Flexible scheduling including home visit availability
  • Clear communication with the participant’s broader care network

To make a referral or discuss a patient’s suitability for our services, contact our practice team directly.


Cornerstone Medical Group — Non-Surgical Spine & Joint Care, delivered where you need it most.

Key information

Make a booking today

Our friendly and hardworking staff will endeavour to response to your queries and booking requests within the same day.

We accept referrals from GP (CDM/TCA Plans), NDIS (Plan and Self Managed), Workcover, TAC, DVA, Support at Home (Aged Care) and all other private health funds.

© Cornerstone Medical Group 2026